Shipping policy

At Threadnexa, we are dedicated to delivering your orders as quickly and efficiently as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

United States: 5–8 Business Days
Canada: 5–10 Business Days
United Kingdom: 5–10 Business Days
Australia: 7–12 Business Days
International Orders: 7–15 Business Days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Free shipping promotions may be offered from time to time and will be clearly displayed on our website when available.

Order Tracking

After your order has been shipped, a tracking number will be sent to your email address. Tracking information may take up to 48 hours to become available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Threadnexa is not responsible for packages delayed or lost due to incorrect or incomplete address information.

Lost or Delayed Packages

If your package is delayed or appears to be lost during transit, please contact our support team. We will work with the carrier to investigate and assist in resolving the issue.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.